technical support library

One stop for all your technical support needs

We've compiled all of our user manuals, support documentation and instructional videos to better serve your technical support needs. Check it out below - it's organized by printer brand and model. 

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833-926-3464 x2

Thermal Inkjet Cartridge Care

Believe it or not, many of the support inquiries we receive can be resolved with proper cartridge care. Here are some pointers to ensure the longevity of your cartridge and the quality of each print.

  • Protective clip: protects the print head. Always store cartridge in clip when not printing.
  • Lint free wipe: provided with every ink order. Use this to clean print head. 
  • Cleaning chemicals: never use a cleaning chemical not approved by our support team. 
  • Here's a video showing proper wiping procedure: Cartridge Cleaning Video

Meenjet MX1 Printer

Meenjet M6 Handheld Printer

Meenjet M6 Automatic Printer

MapleJet Hx Nitro Printer

Handjet EBS Printers

REINER jetStamp Printers

 

Can't find the answer you're looking for?

Schedule a support call!

833-926-3464 x2